Going out of
Business Sale Tips
We will discuss the many
things needed to have a successful going out of business
sale. There are many reasons going out of business sales
are held including retirement, want to do something else
or an unprofitable business. The key to a going out of
business sale is to maximize your return, while keeping
the sale as short as possible.
Many stores that I go
into, the owner is looking to maximize the return, but
the initial pricing with other issues cost the store
owner thousands of dollars. There needs to be a balance
on pricing plus a strategy to get the sale over
quickly.
There are many things to
do in a going out of business sale. This includes setting
up advertising, determining pricing, how to sell
fixtures, when and what to tell employees, merchandising
the stores as it sells down and more. The emotional
attachment to the store can be a difficult thing to deal
with in this process. However, you need to make rational
decisions that will produce the most return out of the
store.
Some of the questions
the store owner may have include
:
1.How much should you
mark down items?
2.How do you advertise this sale, especially the opening?
3.When do you tell employees and how do I keep them from
leaving?
4.When do you start getting ready for the sale?
5.What is the best way to sell fixtures and store equipment and
supplies?
6.How many and what kind of signs do you need?
7.What day should you start the sale?
There are plenty of
other questions, but you get the idea. One last thing
before, we finished on the first part of our going out of
business sale. Most liquidation companies and consultants
(me included) will not get involved with a going out of
business sale, if the owner has already started. It is
too hard once the sale stalls to get the momentum going
again. It is important that this is plan out carefully
instead of managing by the seat of your pants to avoid
this from happening. Taking some of our tips can help
make your going out of business sale more
successful.
We will discuss in this
installment some of the details to take care of before
your store closes to get ready for the sale. First, you
should decide what equipment and supplies that you are
selling. You may not get much of a return, but at least
something is better than
nothing.
Selling fixtures is the
same way. Glass Cases, bookshelves and anything a teacher
can use or a homeowner in their basement or garage bring
the best prices. Unusual racks or displays are hard to
sell and only produce a few dollars. If there are any
going out of business sales in your area, I suggest you
look at the prices of the fixtures especially the ones
already sold. It is important that fixture sales are
controlled by only a few people, otherwise, you may
resell the same fixture twice. Also, you must have a
system for listing and keeping track of fixtures sold and
how to handle them once they are
done.
Pricing the store
correctly in the beginning is critical to maximizing your
return while getting plenty of sales. If you are at
keystone, most items should be about 10-15% off regular
retail. You must have some larger discount amounts in
high traffic areas to give the perception of hot sale
prices.
Set the category prices
before the store closes. Customers are ready to buy the
first 5-7 days of your sale and with these discounts, you
will make more gross profit than the standard 20% off or
more suggested by many liquidation companies. This gives
you more opportunity to take larger discounts on poor
selling items.
Everything you can do
now will save you when your time is limited. You need
signage and a banner or two to let others know about your
sale. Proper signage can create 20-25% of your traffic.
Everybody should know from either the street or parking
lot that you are going out of business and are having a
big sale. Order the signs in plenty of time to have them
ready for the sale.
Set up details about the
employee meeting and when you are going to let them know.
Some store owners let them know right away and others at
the last moment. There is no right answer, but what is
best for your situation.
Need to determine when
your sale is going to start and how to let your customers
know. Need to determine how long to reprice the store and
be closed. The key is to have every area of the store
priced so customers know the price when the sale starts.
You can put up sheets showing the regular price and sale
price.
How do you advertise
your sale? It is different in every situation and often
involves a combination of things. It could be direct
mail, newspaper advertising, oversized post cards, door
hangers, radio or TV, internet or using your store
mailing list. The key is to have a plan and what you will
do during the sale to keep the sale running
smoothly.
Most stores take 1-2
days to get everything priced or signed. Your signs
should be placed up immediately once you are closed to
prepare for pricing. You want every customer who is
driving by to know about your sale. Normally, the best
time to start the sale is during the week and not the
weekend. I would suggest either Wednesday or Thursday
.Keeping your door locked is important, Letting people in
while getting ready will slow the preparation and hurt
the curiosity of the sale. The more you make people
curious, the better the sale results will
be.
With pricing or signing,
you should spread out the employees. If you have too many
together, they will talk more and price less. Also,
having the employees worry about pricing one particular
discount leads to fewer problems. Someone should check
all employees to make sure they are pricing at a
particular discount correctly such as 20%, instead of
80%.
If you have items on a
rack or display with two priced points, it is best to
separate them if possible. You can also do some
remerchandising of the store now, even though it would be
easier to do the week before the sale
starts.
Make sure you have all
your supplies ready for the sale including bags and
plenty of change. Also, have a plan how to handle large
lines the first few days of the
sale.
For scheduling, besides
the opening day through the first week, you can probably
schedule the same as usual. The first day is critical to
have enough help. It is better to have too much help the
day the sale starts and the first
Saturday.
Don't forget about
pricing the fixtures and equipment. It may not be as
important as the merchandise, but if you wait to the last
moment, it will leave you with plenty of unsold fixtures.
You can either put a set price or take bids on the more
popular fixtures such as glass cases and book
shelves.
I would not order any
merchandise to arrive after the sale starts unless you
can sell it in a week or less. Otherwise, you will be
selling some of them at a loss later. The purpose is to
get this sale done AS SOON AS
POSSIBLE.
After the sale starts,
you must keep advertising weekly to keep the traffic
flowing. You need to evaluate the best methods possible
and use them. Having weekly specials will help with the
traffic. Special Events during the sale are a fantastic
way to keep bringing customers to the
store.
The sale will normally
go in 2 week cycles. Then, price cuts are needed for
merchandise and perhaps fixtures. In many stores,
customers shop every 2 weeks and they may be looking for
a particular item to see if it has been discounted more.
The traffic will start going down every couple of weeks,
so cutting prices is needed weekly. Remerchandising the
store and getting empty fixtures together is important
during this process.
Employees will be going
out of getting other jobs during the sale. You need to
have plans to cover the store later in the sale. You
could offer an incentive for your best employees to stay
longer. Also, you must be concerned with employee theft
during the sale. Some employees will feel that you
wronged them or be upset and take or pass merchandise or
money. Just make sure you have controls in place to
minimize the chances of this
happening.
At the end of the sale,
you may want to make package prices on groups of
merchandise and fixtures. Also, make sure all hidden
fixtures or equipment are worked out to the sales floor.
If you follow our suggestions, your sale should have done
better than most going out of business sales. Most people
learn the hard way in running their own liquidation
sales. If you want us to help us in your going out of
business sale, I suggest DWS Retail Sales. It is an
affordable investment, which will help your sale go
smooth during a difficult time.
They can be
reached at 1-800-771-5119 or
http://www.dwsretailsales.com
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